IT MANAGER II

The IT Manager II is a position used by various agencies throughout the state. This is highly responsible administrative and management work in directing IT operations for an agency having a moderately complex IT operation environment. Employees in this class direct a full range of IT services for departments with moderately complex operations. Work at this level is impacted by a wide variety of factors such as complex applications;

multiple platforms; interaction and joint projects between different functional areas, state agencies and/or vendors; number of users; remote locations; and supervision of a large staff of technical support, operations, and/or applications and delivery personnel. Emphasis is on providing optimal IT systems and services within budgetary constraints to support the business needs of the agency.