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Service Desk Lead: ITIL-Driven Process Leader
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-05-26
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Customer Service Lead in Montgomery, Alabama. This role involves overseeing service desk operations, leading a team of support specialists, and ensuring high-quality end-user support. Candidates should have a Bachelor's degree in IT or related field, 7+ years of IT support experience, and strong leadership skills. The position offers a competitive salary range between $67,900 and $180,000 based on qualifications and experience.
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