DevOPS Engineer

Role Overview

Skyhigh Security is looking for a Dev Ops Engineer with an appetite for learning innovative technologies. In this role, you will drive customer satisfaction by independently solving a diverse set of challenges with security‑centric solutions. You will provide a differentiated service experience for our enterprise customers, delivering relevant outcomes through integrated solutions and support.

• Support and coordinate the ongoing operational activities (compliance, patching, deployment, monitoring, reporting) for our private and public cloud hosted solutions.
• Own end‑to‑end availability and performance of infrastructure platform and build automation to prevent problem recurrence.
• Manage on‑call rotations across continents, using a follow‑the‑sun model.
• Design, write and deliver software to improve the availability, scalability, latency, and efficiency of systems.
• Focus on optimizing existing systems, building infrastructure, and eliminating work through automation.
• Debug system level problems in a multi‑vendor, multi‑protocol network environment with high‑level technical expertise on complex issues.
• Resolve all technical issues, clearly documenting the analysis and customer communication and action items within the RCA post engagement.
• Collaborate across multiple global engineering teams.

• Bachelor’s degree in computer science or information technology with 5+ years of Dev Ops experience in a large enterprise organization. Proven experience in leading global teams.
• Excellent communication skills and a sense of ownership, with a systematic problem‑solving approach.
• Solid experience designing, analyzing, and troubleshooting large‑scale distributed systems.
• Proficient knowledge of TCP/IP, HTTPs, SSO‑SAML/OIDC and SaaS.
• Solid experience with Infrastructure as Code – Cloud Formation, Terraform.
• Proficient experience supporting large‑scale cloud environments, including multi‑site Kubernetes deployments and working with container technologies, deployment and orchestration (Docker, Kubernetes, Helm).
• Prior experience deploying and managing EKS clusters using Cloud Formation.
• Proficient experience with Access Control Policy / RBAC.
• Proficient experience in Python / Go (Golang) / C++ / Java.
• Solid experience with Bash or Shell scripting.
• Good understanding of Linux/Unix.
• Solid experience with cloud vendors like AWS, OCI, Azure, private cloud.
• Skilled in CI/CD pipeline creation and deployment of infrastructure as code in AWS using Cloud Formation, Terraform, knowledge about Git Ops / Git Ops tooling (e.g. ArgoCD).
• Proficient experience in Salt Stack/Ansible/Chef/puppet.
• Solid experience with Source Code Management tools (Git Hub, Gitlab, SVN) and an understanding of branching and integration processes.
• Solid experience in monitoring – SLI/SLO/SLA.
• Must be a US Citizen
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• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We’re serious about our commitment to a workplace where everyone can thrive and contribute to our industry‑leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.