Data Center Technician at Oracle Montgomery, AL

Job Overview

Data Center Technician 2 – Oracle – Montgomery, AL.

Oracle Cloud Infrastructure (OCI) has an excellent opportunity to help us build and operate the suite at significant scale, where coordinated cloud services are broadly distributed in a multi‑tenant cloud environment. We are committed to providing best‑in‑cloud products that meet the needs of our customers who are pursuing some of the world’s biggest challenges.

Night shift schedule to cover 24/7 data center operations. Shift schedule: 4 days a week, 10‑hour shifts, including weekends and holidays.

IC2

• Hardware installation and configuration of enterprise servers and cabling infrastructure.
• Hardware break/fix replacement of FRUs.
• Rack installation, including rack placement, cabling, power up and handoff of servers to internal provisioning teams.
• Troubleshooting and resolving Telco connectivity issues.
• Troubleshoot and replace network switch equipment.
• Communicate within a ticketing environment supervised by multiple internal Oracle Cloud service owners and teams.
• Documentation of activities and building/modifying SOPs.
• Structured cabling, labeling, and troubleshooting of fiber, copper, and telecom cables.
• System power supplies and cabling installation, repair, and maintenance.
• Execute small projects independently and collaborate with manager on larger local projects.
• Install, remove, and address technical issues in data center racks without disturbing other hardware and critical infrastructure on site.
• Maintain asset inventory and update internal applications as needed.
• Be accessible via cell phone and willing to work on onsite emergencies as needed.
• Participate in and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act within SLAs on tickets assigned to you in your space.

• Knowledge of server, storage, and network hardware.
• Strong interest in learning new DC concepts.
• Strong verbal and written communication skills.
• 3+ years working in an IT environment.
• Experience solving problems on servers, networking devices, and IT equipment.
• Inventory management experience: ordering, receiving, and shipping server parts.
• Experience taking on‑call shifts and responding to critical events as needed.
• Experience raising issues to senior onsite staff and management as needed.
• Knowledge of IT hardware concepts (RAID, SAN, SCIS, Linux/Unix, GRUB).
• Knowledge of trunk infrastructure is a plus.

• 2‑year or 4‑year degree or 3+ years of experience.
• 1+ year experience in structured cabling (copper/fiber), cable testing, cooling, and electrical systems concepts inside the data center.

US:
Hiring range in USD from $27.07 to $54.13 per hour; from $56,300 to $112,600 per annum. May be eligible for equity.

Certain US customer or client‑facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status or any other characteristic protected by law.