Tech Specialist - Montgomery, AL

Overview

We are seeking a Tech Specialist 5 to join our Security and Electronic Systems (SES) Business Unit. As part of the SES Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense and command and control systems for federal, local and commercial customers across high‑growth markets.

• Analyze system performance and recommend improvements
• Provide support to the system administration and engineering team using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
• Communicate with customers, manufacturers, vendors and system administrators
• Train system users and other system support personnel
• Analyze and modify preventive maintenance checklists for system changes
• Troubleshoot system performance issues and implement corrective actions
• Organize and prepare detailed documentation of system performance, including service request records and analysis
• Perform desktop hardware and operating system set‑up, imaging software loading, and antivirus updates
• Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
• Provide on site system support post deployment Read and interpret engineering drawings
• Understand SOP and SOW documentation
• Ensure test lab equipment is maintained
• Interface with engineering team to ensure design efficiency
• Interface with internal and external customers demonstrating excellent oral and written communication skills
• Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
• Read blue prints, schematics and statements of work (SOW)
• Coordinate with field personnel and/or engineering team to discuss any potential installation issues
• Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
• Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems)
• Performs research, selection, modification, design, maintenance, and/or the development of Technical Security equipment and systems
• Independently and as part of a team, reviews, analyzes, and resolves difficult and complex technical security problems
• Resolves or recommends solutions to overlapping and conflicting security requirements by utilizing knowledge, skills, and abilities, including the ability to interpret various directives, rules, and regulations
• May act as a subject matter expert, requiring formal and independent learning and the ability to translate this expertise into recommendations in specific circumstances
• Communicates orally with customers and groups on technical security related issues
• Writes reports to document mission events, research findings, procedures, and other technical security related issues
• Risk Assessments:
  Conduct large‑scale assessments of technology, hardware, and architectural design to identify vulnerabilities and suggest mitigations
• Technology Monitoring:
  Maintain awareness of emerging threats and trends to proactively advise on strategic adjustments
• Compliance:
  Ensure all solutions align with security system standards, privacy requirements, and local regulations. Responsible for necessary consultations with external organizations like Labor Unions or Works Councils
• Collaboration:
  
  Partner with stakeholders to define requirements and serve as the primary contact for project escalations
• Project Management & Lifecycle:
  Manage the full lifecycle of security deployments, covering design, implementation, and maintenance
• System Oversight:
  Review designs and provide technical guidance for systems including intrusion alarms, access control, video management (VMS), and door hardware
• Execution:
  Develop project plans, manage resource allocation, oversee installation/configuration, and ensure adherence to budgets and quality standards
• Risk Management:
  
  Proactively identify…