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Lead Help Desk – Incident & Escalation Champion; Secret Clearance
Job in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-06-19
Listing for:
American Operations Corporation
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
American Operations Corporation is seeking a Help Desk Lead in Montgomery, Alabama. This role involves managing Help Desk operations, ensuring compliance with operational standards, and coordinating with various teams to address user support needs.
The ideal candidate will have over 7 years of Help Desk management experience, must possess a DoD Secret Clearance, and should be proficient in ITSM systems and agile methodologies. The position offers a comprehensive benefits package including health care and retirement plans.
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