Working Warhawk - ITS Help Desk Assistant

Overview

This posting requires a resume to complete the application. The Career Development Center provides resume review service to students.

• Provide technical support and assistance via telephone, Zoom virtual meeting, email and on-site for: password reset, wireless network connection, Canvas support, basic computer setup and other technical support as needed.

• Experience with computer hardware and software (desired).

• Friendly, enthusiastic, and reliable with a willingness to learn.
• Ability to commit to the work schedule established each semester and to arrive on time for work consistently.
• Helpful with a customer service oriented and solution-oriented attitude.
• Ability to communicate effectively and congenially in spoken and written English.
• Ability to work independently with minimal supervision.

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