Business Continuity Manager; Coop & DR

Position: Business Continuity Manager (Coop & DR)
Job Title:

Business Continuity Manager (COOP and DR)

Location:

Montgomery, AL (Onsite) 12 months + Contract with potential extension/conversion Position Description The Business Continuity Manager is responsible for developing, implementing, and maintaining the organization’s business continuity and disaster recovery programs. This role ensures organizational resilience by leading enterprise-wide COOP planning, disaster recovery strategies, risk assessments, and coordinated response activities. The manager will work closely with cross-functional teams to ensure critical business functions can continue during and after disruptive events.

The disaster recovery manager plays a key role in keeping businesses running when things go wrong, especially in a multi‑vendor environment where coordination is more complex. A disaster recovery manager in a multi‑vendor environment is responsible for ensuring business continuity across multiple organizations, coordinating people, technology, and processes so that operations can recover quickly and consistently after any disruption. Work with various module vendors simultaneously, ensuring a smooth transition of updated and new systems, applications, or services from the development to the production environment.

Key Responsibilities:

• Lead the development, execution, and maintenance of the organization’s Business Continuity (BC), Continuity of Operations (COOP), and Disaster Recovery (DR) programs.
• Conduct business impact analyses (BIAs) to identify critical functions, dependencies, recovery objectives, and areas of risk.
• Develop and maintain COOP plans, DR plans, crisis management protocols, and recovery procedures.
• Oversee annual testing exercises for COOP and DR, including tabletop exercises, failover tests, simulations, and after-action reviews.
• Partner with IT and MES partners to maintain the DR strategy and infrastructure necessary to support recovery time objectives (RTO) and recovery point objectives (RPO).
• Ensure contractor plans meet regulatory, industry, and internal compliance standards.
• Maintain a coordinated governance structure for business continuity across departments.
• Provide training, awareness, and guidance to business units on COOP and DR best practices.
• Lead response efforts during incidents, serving as a primary coordinator for continuity and recovery activities.
• Prepare regular metrics, reports, and updates for leadership on continuity readiness and risk posture. Designs and Maintains the Disaster Recovery Strategy
• They create and update plans that ensure critical systems can be restored after:
• Cyberattacks
• Natural disasters
• Hardware failures
• Human error
• Supplier outages
• In a multi-company setup, this includes aligning DR standards across all companies. Coordinates COOP activities Across Multiple Organizations
• The Business Continuity Manager must: o Work with IT teams from each vendor o Ensure each entity follows aligned recovery policies o Manage different systems, vendors, contracts, and technologies o Create shared communication channels for emergencies o They act as the central point that keeps all companies synchronized o Provide business wide responsibility for COOP employment in accordance with regulatory guidelines o Ensures Medicaid agency continues to operate regardless of event or incident type.

Oversee Backups and Replication
• Ensure contractor partners perform regular backups
• Data stored at contractor sites is secure and available at a hot site
• Recovery objectives (RTO/RPO) are met across all systems
• Manage cross-company backup solutions such as cloud replication. Runs Disaster Recovery Testing
• They coordinate periodic drills to verify that:
• Recovery procedures work
• Cross-company communication is effective
• Systems can be restored in the required time. This may involve simulated cyberattacks or full failover tests. Handles Compliance and Documentation
• In a multi-company environment, compliance is often big:
• SOC 2
• HIPAA
• ISO 27001
• Internal audit requirements
• The DR manager ensures all companies maintain the required documentation and pass audits. Leads Incident…