Application Analyst

Job Description

This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support.

(e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management)

We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states:
California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.

Prefer candidates with Beaker CP certification or accreditation.

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution.
• Gathers, validates, and translates technological requirements into design and development specification while providing product management.
• Configures, tests, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes, hardware, etc.).
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third‑party applications including integration/implementation, support, and troubleshooting.
• Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serves as PM and completes PM functions for small to mid‑size projects with multiple teams.
• Collaboratively works with peers, internal and external stakeholders, and vendors.
• Follows documentation and change management standards.
• Participates in development of training and knowledge‑based materials for use by peers, end users, and other team members.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications.
• Develops and understands business reporting needs for end users.
• Participates in on‑call and command center responsibilities, if applicable.
• Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity.
• Attends and participates in team, project and department meetings to increase awareness and information flow.
• Works with project requestor to complete the minimum viable product of a demand in Service Hub.
• Requests resources for projects and enhancement work using Service Hub Resource Plan process.

• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word.
• Possesses in‑depth business and application knowledge and experience.
• Knowledge of system analysis and operating systems.
• Skilled in assessing needs and determining through documentation what the best approach might be.
• Skilled at problem definition and data collection by establishing facts, drawing valid conclusions.
• Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write correspondence, and process documents.

Education:

Bachelor’s degree is preferred in information technology, healthcare, business, or related field. Additional relevant experience may substitute for lack of education upon Supervisory and HR approval.

Experience:

Two (2) years of work experience, or actively working towards a bachelor’s degree with 4 years’ experience working within a related area.

• Will be required to certify on one or more Epic applications and maintain certification.

• Operate computers and other IT equipment requiring the ability to move finger and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work.

Location:

Lake Park Building, Peaks Regional Office

Work City:
Broomfield

Work State:
Colorado

Scheduled Weekly

Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$32.10 - $50.57

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.