Project Manager, Operations Manager, Program ​/ Project Manager

At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one‑team mentality. Our employees work together to foster wise decision‑making that relies on data, experience, and collaboration. We seek self‑motivated individuals who are open to an environment based on this teamwork and shared success.

Our team works directly with our clients to create innovative solutions, challenge the status‑quo, and deliver first‑in‑class solutions. Our client‑centric culture works to anticipate needs with an urgency to resolve issues and build long‑term client relationships.

We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback.

• Collaboration — You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team.
• Creativity — You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value “brainstorming” as an expression.
• Empathy — You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long‑term relationship.
• Integrity — You willingly receive and give feedback; you are open about what’s working and what needs to improve; you admit mistakes openly and share learnings widely.
• Judgment — You are intentional when making decisions, with an aim toward long‑term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions.
• Purpose — You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status‑quo, in the pursuit of excellence.
• Resilience — You thrive in rapidly changing circumstances; you adapt to change; you know when to include or elevate to others; you embrace a hard challenge.
• Selflessness — You are considerate when searching for new and different ideas; you seek what’s best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful.

The Project Manager will manage customer project efforts and deliver exceptional customer service throughout the lifecycle of complex projects lasting approximately six months or longer. The Project Manager will be an exceptional representative of Red River and maintain the highest standards of professionalism, attention to detail, and responsiveness to customer requests. The Project Manager will be the main point of contact for our customers and will manage the day‑to‑day activities relating to the customer projects as required, including planning, coordination, scheduling, and execution of customer project requirements.

Completing projects on time, on budget, and with exceptional customer satisfaction will be the Project Manager’s charter.

Additionally, the Project Manager will interface and manage the customer stakeholder team on all assigned projects and maintain a team schedule. This individual will report to the Senior Manager, Technical Transitions.

• Assist with project structuring and planning during pre‑award and throughout full project execution.
• Identify and mitigate project risks.
• Manage non‑technical aspects of project delivery, including cost, performance, schedule, and quality.
• Lead project meetings and ensure cross‑functional teams, including Engineering, Operations, and the Service Desk, understand their responsibilities and overall project objectives.
• Perform other business duties as assigned.
• Develop detailed project plans.
• Manage project change control processes.
• Prepare…