Program Account Director

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Program Account Director to join our growing team.

Job Summary:

As a Program Account Director, you will be in a key leadership role in managing and overseeing complex healthcare programs. You will ensure that programs are executed effectively, on time, and within budget. This position involves managing processes, engaging with clients and stakeholders, and coordinating efforts across cross-functional teams to deliver high-quality services that meet client expectations and organizational standards.

• Serveasthechiefliaisontothe Agencyfor design, development, implementation, Certification, as well as Maintenance and modification activities
• Collaborate with MES (Medicaid Enterprise System) Module Contractors to ensure seamless integration
• Providemanagementoftheproject,andother Project Managers
• Support project managers with effective and efficient execution of AMMP Plans, Procedures and protocol guidelines
• Act as point of contact for the CPMS (Claims Processing Management System) contract, including deliverables, Risk, issues and decisions and action items during DDI and certification
• Project and scope coordination andmanagementduringDDIand Certification
• Project schedulingandprovision of resourcesduring DDI and Certification
• ProvideregularstatusreportsduringDDIand Certification
• Contractadministrationandcoordination ofbasic contractual/invoicing requirements
• Formal communication and correspondence with the Agency during DDI and certification
• Manage the contract resources,includingonboarding,training and assignments during DDI and Certification
• ResponsibleforkeepingallCPMSphasesof the program on time during DDI and Certification
• EnsureCPMSmeetsall Stateand Federal  requirement sand supports PMO Audits
• AttendmonthlymeetingsandCABmeetings and provide status reports as needed
• Ensure the successful delivery of services, projects, and deliverables on schedule
• Monitor program performance metrics, quality performance, deliverables, and budgets to ensure compliance with contractual requirements and organizational goals.
• Maintain strong, successful relationships with clients and key stakeholders
• Manage program risk by identifying potential issues, developing mitigation strategies, and ensuring readiness for program launch and day-to-day operations.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
• The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Required Qualifications

• Bachelor’s degree in computer science, information systems, business, or a related field; or equivalent work experience.
• 8+ years of experience managing multi-vendor projects or similar complex integration efforts
• 4+ years of experience with Medicaid Enterprise Certification Toolkit (MECT), Outcomes Based Certification, Streamlined Modular Certification, or other Certification efforts
• Working knowledge of Medicaid Transformation Initiative, Medicaid Information Technology Architecture (MITA) 3.0, and the CMS Seven Standards and Conditions
• PMP Certification (Project Management Professional) or equivalent required.
• Medicare, Medicaid, or healthcare verticals domain knowledge with claims processing knowledge and experience.
• Proven track record of effective skills…