Program Manager, Medicaid Systems

Program Manager, Medicaid Systems

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Are you an experienced program leader who thrives on managing complex, large-scale technology initiatives?

Can you build strong client relationships while leading cross-functional teams to successfully deliver critical government healthcare transformation programs?

As a Program Manager, you will provide overall leadership and management for a large-scale Medicaid technology program, serving as the chief liaison to the client for design, development, implementation, Certification, maintenance, and modification activities. In this highly visible leadership role, you will oversee Project Managers, coordinate cross-functional teams, and collaborate with Medicaid Enterprise System (MES) Module Contractors to ensure seamless integration of services across the program.

Working closely with client stakeholders and internal teams, you will support the successful execution of client plans, procedures, and protocol guides while ensuring compliance with State and Federal requirements. You will oversee program execution, contract administration, resource management, and Certification activities to ensure all phases of the program remain on schedule throughout Design, Development, and Implementation (DDI) and Certification.

This role is ideal for an experienced leader who excels at managing complex technology programs, fostering strong client partnerships, and delivering successful outcomes in a government healthcare environment.

This position is contingent upon the award of a government contract. Recruiting and interviewing activities may occur prior to contract award; however, employment and start dates are subject to contract award, funding, customer approval requirements, and/or satisfaction of any applicable pre-employment conditions.

• Provide management of the project and Project Managers to ensure successful program execution.
• Serve as the chief liaison to the client for design, development, implementation, Certification, maintenance, and modification activities.
• Collaborate with Medicaid Enterprise System (MES) Module Contractors to ensure seamless integration of services.
• Support Project Managers in the effective and efficient execution of client plans, procedures, and protocol guides.
• Serve as the point of contact for the contract, including deliverables, risks, issues, decisions, and action items during Design, Development, and Implementation (DDI) and Certification.
• Coordinate project scope and management activities during DDI and Certification.
• Coordinate project scheduling and the provision of resources during DDI and Certification.
• Prepare and deliver regular status reports during DDI and Certification.
• Manage contract administration activities, including coordination of contractual deliverables and basic invoicing requirements.
• Prepare formal communications and correspondence with the client during DDI and Certification.
• Manage contract resources, including onboarding, training, and staff assignments during DDI and Certification.
• Ensure all program phases remain on schedule during DDI and Certification.
• Ensure compliance with all State and Federal requirements.
• Ensure the program follows client plans, processes, procedures, and protocol guides.
• Support PMO audits and participate in Change Advisory Board (CAB) meetings.
• Serve as key personnel throughout the life of the contract.

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or an equivalent combination of education and experience.
• Minimum of eight (8) years of experience managing multi-supplier projects or similarly complex integration efforts.
• Minimum of four (4) years of experience supporting the Medicaid Enterprise Certification Toolkit, Outcomes-Based Certification, Streamlined Modular Certification, or other Certification efforts.
• Working knowledge of the Medicaid Transformation Initiative, Medicaid Information Technology Architecture (MITA) 3.0, and the CMS Seven Standards and Conditions.
• Project Management Professional (PMP) certification or equivalent project management certification required.

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

• Onsite work:
  Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

Perks and rewards designed for you:

• Health and Welfare…