Emergency Communications Center Manager

Emergency Communications Manager

Compensation plans are based on a multi-step progression system. The pay range shown on the announcement reflects the starting salary range for the assigned pay grade. Progression beyond the posted range occurs in accordance with established compensation policies. A starting salary may be negotiated and will be commensurate with education, training, and experience in alignment with pay administration policies and Montgomery Personnel Board Rules & Regulations.

The fundamental reason this position exists is to oversee the Emergency Communications Center (ECC) division operations and to provide management support and direction to communications center personnel. The work responsibilities include supporting communications center management with Division operations, assisting in developing and managing the communications center budget, supervising and directing communications center staff, planning and scheduling work, and performing administrative duties.

This position must demonstrate a strong leadership presence that promotes the mission and vision of the Center. This position must promote positive relations between employees and management and work with considerable independence under the direction of the Assistant Director of Emergency Communications.

Must have a high school diploma and four (4) years of experience in emergency communications. Experience must demonstrate increasing levels of authority, responsibility, and leadership within a 9-1-1 communications center or similar environment.

NOTE:

Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.

Must be willing to work nights, weekends, and holidays, and be willing to be on call to respond to emergency incidents as needed. Must possess or be able to attain a valid Alabama Driver's License within 60 days and have an acceptable driving record. Must be able to obtain and maintain all required instructor certifications. The City of Montgomery's Emergency Communications Center operates 24 hours per day, 7 days per week, and 365 days per year.

You may be required to work non-business hours, weekends, and some holidays.

Applications are being accepted to fill a vacancy and any other vacancies that may occur during the life of the register. Applicants will be screened and qualified based upon education and experience as shown on the application and supplemental questionnaire. For this reason, applicants are urged to fill in the application and supplemental questionnaire form completely, providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were.

If more than five qualified applications are received, a selection procedure will be administered to rank applicants on the register. Tied scores will not be broken. If there are five or less qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order.

Complete an online application by clicking 'Apply'. Paper applications are no longer accepted. Completed applications will be accepted online until 11:59 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.

Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, fingernails, and/or urine that will verify illegal drug use).

Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.)

Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non-merit factors is prohibited. Discrimination based on age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.

Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he/she…