Branch Office - Operations Manager

Operations Manager - Monthly Inspections Division

Tanknology, a United Uptime Services Company, a fast-growing leader in the petroleum services industry, is looking for an experienced, energetic, hardworking Operations Manager. You will receive on-the-job training to gain a comprehensive understanding of fuel management for facilities with above and below-ground storage systems. This role involves learning about the equipment, documentation, and procedures necessary for conducting inspections.

Responsibilities will include establishing business plans, developing marketplace opportunities, overseeing internal processes, and providing employee leadership in the achievement of common goals.

• Own safety within assigned footprint acrossthe national Inspections business, ensure customer and organization policies and procedures are adhered to.
• Leads a team of field service personnel in a common direction aligned with the organizations core values.
• Provides leadership to the functions of field service personnel and office staff.
• Maintains positive employee relations and maximum productivity by fostering open communication throughout the region.
• Build a talent bench. Own the development and succession planning for all levels of leadership in the region.
• Own driving capacity of field service personnel headcount including hiring and retention.
• Own the operational relationship of Inspections customers to ensure customer satisfaction.
• Lead / participate in customer contract negotiation, leveraging corporate legal counsel, where needed.
• Participates in key customer visits / sales calls, lead operational reviews with the customer.
• Solution and problem-solving mindset to ensure customer issues are being addressed in region and beyond with applicable customers.
• Own the overall financial health of the Inspections business including decision making, balancing growth, and profitability.
• Own growth of the Inspections business. Partner with sales to identify growth areas and ensure delivery capability.
• Ownership of business renewals for the Inspections business.
• Leads forecasting process and monitors financial performance on a monthly basis against plans and forecasts.
• Attend and participate in corporate strategy meetings and initiatives.
• Stay current on state and local regulations that deal with UST/AST.
• Verify required testing and inspection procedures and time frames within federal, state, county and city regulations.
• Participation at industry events, including trade shows, conferences and committee meetings.
• Ensure there’s always capacity in the region to schedule inspectors, confirm dates and times with customers according to specifications
• Review test results as needed Notify customer and necessary agencies on failures Handle customer calls/emergencies

• Builds trust and influence at every level, using facts and data to guide decisions.
• uggles competing priorities without dropping the ball.
• Stays calm and effective under pressure.
  
  Finds and fixes inefficiencies quickly to keep schedules moving.
• Communicates clearly, both in writing and in person, to tech base and customers alike.