Senior Facilities Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Technical expert and operational coordinator responsible for daily hard and soft services management across 20-30 locations, while providing engineering expertise and best practice leadership across the broader portfolio. Individual contributor role with influence through technical authority rather than direct reports.

Coordinates and oversees daily hard services operations including HVAC, electrical, plumbing, life safety systems, building automation, and structural maintenance across assigned locations. Manages soft services delivery including janitorial, landscaping, pest control, waste management, and reception services ensuring service level agreements are met.

Serves as primary point of contact for building-related issues, coordinating responses between site teams, vendors, and service providers. Monitors work order systems and ensure timely completion of preventive maintenance schedules and reactive repairs. Conducts regular site inspections across assigned locations to assess conditions, identify deficiencies, and verify service quality.

Manages vendor relationships and contractor performance for both hard and soft services across assigned portfolio. Reviews and approves invoices, tracks spending against budgets, and identifies cost optimization opportunities. Coordinates emergency response protocols and ensures business continuity during critical system failures or service disruptions.

Leads team discussions and technical forums across the broader portfolio, sharing knowledge and driving consistency in engineering approaches. Provides expert guidance on complex building system issues, equipment specifications, and maintenance strategies to colleagues managing other locations.

Ensures JLL engineering best practices are understood, adopted, and consistently applied across all portfolio operations. Develops and delivers technical training content, standard operating procedures, and troubleshooting guides for engineering teams. Reviews and validates technical approaches for capital projects, major repairs, and system upgrades throughout the portfolio.

Conducts technical assessments and condition surveys to support capital planning and lifecycle management decisions. Identifies opportunities to standardize equipment specifications, maintenance approaches, and service delivery models across multiple sites. Participates in regional engineering initiatives, contributing technical expertise to continuous improvement projects.

Serves as subject matter expert for building systems, regulatory compliance, energy management, and sustainability initiatives. Mentors less experienced engineers through informal coaching and knowledge sharing rather than formal supervisory relationships.

Interfaces with property managers, client representatives, and tenant contacts at assigned locations to address operational needs and service concerns. Provides technical explanations and recommendations to non-technical stakeholders in clear, actionable…