Network Order Preparation and Projects Specialist

Description

At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of War, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people‑first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative.

Serve as a customer service–oriented Network Special Projects and Order Preparation Specialist. This role supports the full provisioning lifecycle—order entry, preparation, solution design, and circuit activation—while coordinating end‑to‑end delivery of network requirements. The position holds overall “Service Delivery” accountability, ensuring system efficiency, accurate circuit documentation, and cost‑effective provisioning using commercial resources.

• Provide advanced network infrastructure and administrative support for DISA systems to meet mission objectives.
• Develop, transition, and document service orders; maintain accurate circuit and system records.
• Manage enterprise‑wide networks (CAN, MAN, WAN) across classified/unclassified environments and resolve escalations.
• Perform systems analysis, prepare deliverables, and support architecture compliance with DISA and OSI/ISO standards.
• Ensure Telecommunications Service Priority (TSP) compliance and validate QoS metrics for commercial trunks.
• Configure, optimize, and document network servers, components, and circuit paths for high performance.
• Lead cross‑functional teams, provide technical guidance, and implement sustainable solutions through root cause analysis.
  
  Support large‑scale provisioning (~1,000 leased circuits annually and ~1,500 draft service orders monthly).
• Oversee upgrades, installations, maintenance, and EIS transition activities, including TSIPs and project updates.
• Deliver specialized projects (emergency provisioning, pilot programs, multi‑site connectivity, and security enhancements).

• On‑site in Columbus, OH.
• Day shift with flexibility to work an alternate or swing shift, as business needs dictate.

• Minimum Active Secret Security Clearance; AND,
• High School Diploma or equivalent; AND,
• 2+ years of military experience in a communications field or an applicable technical discipline; OR,
• 2+ years in an accredited technical training program, including 1 year of experience in an applicable communication field; OR,
• 2+ years of experience in a communication field or applicable technical discipline.

Equal opportunity employer, including disability/vets.