Quality Manager

Quality Manager

The Quality Manager is responsible for ensuring that all seating systems manufactured meet customer, internal, and regulatory standards. This role leads the plant quality team in a fast-paced Tier 1 automotive environment and is a key liaison with OEM customers. The Quality Manager drives a culture of compliance, accountability, and continuous improvement while fostering strong employee leadership and cross-departmental collaboration.

The Quality Manager:

• Leads, mentors, and develops the quality team (inspectors, technicians, engineers) to drive performance, engagement, and professional growth
• Promotes a proactive quality culture throughout the organization by training, coaching, and influencing cross-functional teams
• Maintains quality management system (QMS) in compliance with ISO/IATF 16949 requirements and customer specifications.
• Oversees day-to-day quality operations, including incoming material inspection, in-process control, and final product audits to ensure they meet the established quality requirements and standards
• Responsible for IATF
  16949, ISO
  9001, or other related or customer specific certifications and processes
• Develops and implements plans for internal and external product, process, and system audits including those from existing and new customers.
• Implements quality control and quality management processes to ensure consistent and high-quality production output.
• Establishes and maintains quality standards, procedures, and processes.
• Analyzes quality metrics and leads root cause analysis and corrective/preventative actions
• Monitors production to detect and address quality issues and nonconformances.
• Engages with customers to establish a positive working relationship, gather feedback, promptly respond to issues with resolutions.
• Investigate customer complaints and issues to determine root cause and implement corrective actions
• Develops and delivers training programs to educate employees on quality awareness and best practices.
• Evaluates and analyzes data to identify trends, performance metrics, and recommend areas for improvement
• Manages and maintains documentation and records related to quality assurance and control.
• Conducts regular audits of production processes, products, and suppliers to ensure compliance with quality standards and specifications.
• Creates and manages PPAP/ISIR process, and provides instruction to teams to successfully measure components and assemblies and fill out the proper dimensional PPAP/ISIR forms
• Responsible for the inspections according to the quality management system / control plans /agreements with customers
• Responsible for data administration and archiving of quality documents, samples, and measurement instruments
• Determines preventive measurements to assure quality with production, managements, and project teams
• Works on cross-functional team through a PFMEA review and create/finalize the PFMEA
• Performs/initiates capability studies, GR&R/MSA studies, interprets the results, and provides recommendations
• Understands the customer requirements for testing and ability to interpret and fill out the proper PPAP/ISIR forms
• Understands injection molding, welding processes and able to create work instructions and possibly process flow diagrams
• Reads customer drawings, Geometric Dimensioning and Tolerancing (GD&T), and provides interpretation
• Understands part functions and the ability to create GD&T schemes based on those understandings and interface those ideas with the customer
• Interfaces with the customer to get gauge concepts, create gauges, and obtain designs approval
• Maintains current knowledge of the quality control field, relying on current literature pertaining to materials use, technological advances, and statistical studies

Reporting:

• Reports to:
  
  COO AND CPO

Benefits:

• 401(k)
• Health Insurance
• Life Insurance
• Supplemental Insurance
• Dental Insurance
• Vision Insurance
• Paid time off

Competency Requirements: