Assistant General Manager

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Industry leading work life balance
• Company Subsidized Medical Benefits
• Dental Benefits
• Paid Vacation
• Sick Days
• Bereavement Leave
• Day Shift Only
• Shift Meal

Nudy's Cafe is a local, family owned & operated business. The Customer Journey is our key to success. Nudy's Cafe is the go-to casual breakfast & lunch location that provides quick, reasonably priced & freshly prepared meals in a family-friendly environment. We currently operate in soon to be 16 locations across Chester, Montgomery, and Delaware Counties. Our 16th location will open in 2026.

We anticipate future growth throughout local markets as we continue the search for additional locations.

The Assistant General Manager will assist the Dual Unit General Manager in managing two locations (Phoenixville and Audubon). The AGM will oversee all aspects of daily restaurant operations—including the kitchen, dining areas, counter and to-go business—while also managing inventory, training, labor costs, and staffing. The AGM supports each location by maintaining the restaurateurs, fostering confident and capable shift leaders and team members.

When the GM is not working, the AGM will be responsible for both units, ensuring the restaurant maintains its outstanding reputation for service and food in their territory. You will directly manage and motivate staff to provide the Nudy's Promise to each and every guest and ensure efficient restaurant operations, manage productivity, quality & customer service standards—all while working with a great team.

• Coordinate daily restaurant operations in both units
• Maximize restaurant sales while maintaining high guest satisfaction
• Ensure smooth daily operations and uphold all restaurant standards
• Be accessible for business‑related inquiries, even outside of working hours
• Adhere to and ensure execution of all opening, ongoing, and closing procedures
• Maintain company efficiency goals (Drinks under 2 minutes, Food in 8 minutes or less, 30‑minute total guest experience)
• Understand and deliver on the Customer Journey
• Respond swiftly & accurately to customer concerns
• Accountability for taking initiative, being people focused and result oriented

• Regularly review product quality
• Manage and oversee inventory (Paper goods, Food products, Coffee & tea supplies, Front‑of‑house supplies (register paper, printer ink, gift cards…etc.))
• Ensure daily completion of temperature logs for coolers and heating equipment

• Interview and recommend quality candidates for hire
• Continuously manage, train and coach all employees and shift leaders to ensure consistency in food preparation, customer service practices and side‑work schedules
• Provide consistent feedback to GM regarding scheduling concerns for two units (BOH & FOH schedules, 7 Shifts software experience preferred)
• Maintain open communication among management and team members
• Ensure efficient service and order accuracy
• Utilize progressive disciplinary action following company policies
• Work hands‑on in both the kitchen and dining areas as needed
• Assist GM in conducting annual performance reviews for all staff members

• Monitor and maintain cleanliness of kitchens, dining rooms, and service areas
• Oversee proper portioning and food presentation
• Ensure accurate food prep, labeling, and rotation
• Maintain dishwashing area cleanliness and supply levels

• Strong background in restaurant operations, food service, and cost control (3+ years salaried restaurant management)
• Proven ability to lead, motivate, and coach teams
• Ability to interpret restaurant operations data from reports and effectively use this information to inspire positive change
• Ability to instill a sense of urgency in the team and maintain high performance standards
• SERV Safe Certified
• Effective leader and motivator, willing to step in and assist…