Retail Sales Associate

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$13.50 to $16.50 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Our Earned Wage Access
  * program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Paid vacation:
  One week after 6 months; plus an additional week after 1 year; plus two weeks on each anniversary thereafter.
• Paid sick/personal: 8 hours after 6 months and 16 hours each anniversary thereafter (years 2-5). 24 hours after 5 years.
• Employee discounts available from day one.
• Tuition reimbursement up to $2,000 per year for full‑time employees who meet program requirements.
• Over 10,000 discounts from 1,000+ companies via First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after 6 months.
• Access to First Cash Pet Insurance program.

We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide.

The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive professional manner to process sales, loans, and other transactions.

The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage plus commission based on productivity. Pay varies by location, qualifications, and experience.

• Greets customers and develops rapport.
• Performs open/close procedures.
• Maintains sales floor cleanliness and merchandise display.
• Processes sales and loan transactions per policies and regulations.
• Handles cash and negotiable items.
• Answers incoming calls according to company standards.
• Communicates legal aspects of pawn and buy transactions.
• Communicates effectively with coworkers and managers.
• Partners with employees to create memorable customer experiences.
• Completes assigned training.
• Other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform tasks for extended periods; standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and obtain firearm certification.
• May be asked to assist customers outside building and retrieve products from storage.
• Minimum 18 years old; high school diploma, GED, or equivalent.
• Strong desire to work, serve customers, be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Basic math calculation proficiency.
• Cash handling experience preferred.
• Ability to work multiple locations as business needs dictate.
• Flexible retail schedule; weekends and holidays.
• Computer literate; operate POS and office machines.

Commission incentive plan proprietary to First Cash. Pawnbrokers can earn 2–8% commission based on gross profit of personal performance. Details provided during interview.

Payrates will not be below any applicable local minimum wage requirements.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

First Cash will provide reasonable accommodations for qualified individuals with disabilities.

Entry level

Other

Sales and Business Development