Health & Beauty Associate

Position Overview

Consistently provide a high level of customer service meeting the needs of the customer as well as the location. Assist in the daily operations of the department. Acquire the knowledge to efficiently complete the daily procedures needed for departmental success.

• Stocks assigned areas with available product, minimizing empty shelf space and shrink.
• Face accurately and neatly to maximize sales.
• Rotate stock to ensure freshest products are available and to inspect for quality and out-of-date products.
• Recognize the customers’ needs and take the initiative to react accordingly.
• Maintain extensive product knowledge.
• Exhibit teamwork by being flexible and dependable to meet the location and department needs.
• Knowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific).
• Answer, page, and transfer phone calls promptly and efficiently.
• Remain productive without direct supervision.
• Serve as a mentor to new staff in the department (for those with more years of experience).
• Retrain staff as needed or requested, following set training program.
• Check Co-op email at least once per week.
• Set a standard for expected behavior in adhering to all food safety procedures.
• Participate in department meetings and complete all required trainings for the purpose of maintaining Co-op standards.
• Adhere to all Co-op policies, procedures and employee code of conduct.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to represent the Co-op in a positive manner.
• Ability to multi-task.
• Proficiency in ECRS POS system and processes.
• Set an excellent example for new employees.
• Proficiency in use of computer software, Office 365, Excel and Word.
• Successful completion of Co-op customer service training.
• Serve Safe certification acquired as needed.
• Excellent follow through.

Computer register, scanner, adding machines, computer, knives, box cutters, U‑boats, carts, and phone system.

Flexible hours, including weekend and evening shifts. Availability to be scheduled to work any day of the week, according to department needs.