Associate Sales Consultant

Associate Sales Consultant - Dallas, Texas

Toll Brothers, a Fortune 500 luxury home builder founded in 1967, is seeking an Associate Sales Consultant in Dallas, Texas. The role is in a training capacity to become a Sales Consultant and involves assisting in achieving all community sales goals, generating traffic, driving sales, ensuring customer satisfaction, and delivering a luxury customer experience from first visit through move‑in.

• Assist in maintaining online presence with updated information for the assigned community on , MLS, etc.
• Support the Online and Onsite Sales teams to help drive internet lead conversion.
• Build and leverage relationships with Real Estate Agents.
• Conduct regular prospecting and appointment‑setting activities.
• Coordinate with the marketing team to plan traffic‑generating activities.

• Learn how to manage the supply of quick delivery homes in the community.
• Complete competitive analysis on products, features, neighborhoods, and amenities.
• Monitor community and model home appearance to achieve White Glove Checklist standards.
• Demonstrate model home, community/floorplan features, and homesites to customers.
• Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update customer information.
• Provide assistance to prepare and present paperwork, including real‑estate related documents, to customers purchasing a new Toll Brothers home.
• Attend and participate in all sales meetings.

• Provide customers an exceptional experience when they visit the sales center, building relationships and learning about the customer’s story.
• Partner with the design studio team to meet business objectives and enhance the customer experience.
• Assist in facilitating the mortgage process with TBI Mortgage, which can include:
  • On the front end, ensuring the buyer makes an application with TBIM and receives a commitment letter.
  • On the back end, working with the customer’s lender to ensure the loan is on track to settle, providing documentation, creating and providing comps to the lender’s appraiser.
• Assist with facilitating the weekly communication processes with post‑sale customers.
• Deliver a Tiffany closing gift to the homeowner’s new home.

• Customer Service: understanding the customer to create win‑win solutions.
• Sales: interested in developing sales techniques to generate leads and gain customer commitment.
• Collaboration:
  
  ability to work with internal partners across multiple departments to serve the customer and generate sales.
• Negotiation: develop ability to effectively explore alternatives, influence, and persuade the other party to achieve acceptance and commitment.
• Communication: speaking and writing with appropriate grammar, organizing ideas clearly, and articulating ideas concisely.
• Coachable: willingness to be mentored and take on additional responsibilities outside the scope of duties.

• Real Estate license is required in some states.
• Weekend availability is required.
• Maintains a full‑time, 5‑day work week.
• Self‑starter, motivated to learn through mentorship.

• Bachelor’s degree.
• 1+ years sales and/or customer service experience.

We offer an excellent compensation and benefits package, including comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more.

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti‑discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.