Inside Account Representative in Montgomery, Alabama

Inside Sales Account Representative

Are you a master negotiator who thrives on building relationships, solving complex problems, and protecting the bottom line? We are looking for a dynamic, results-driven Inside Sales Account Representative to join our team! This is a fully onsite role where you will own an assigned book of business, acting as the ultimate champion for our Commercial and Industrial customers.

What You'll Do:

• Protect & Retain:
  Manage a dedicated book of business, handling both inbound and outbound calls to ensure our commercial and industrial clients stay loyal and satisfied.
• Negotiate & Renew:
  Proactively manage contract renewals, navigate price adjustments, and field competitive cancellation requests with strategic, win-win solutions.
• Drive Growth:
  Exceed monthly quotas on net new business and price achievements through proactive account penetration and pipeline management.
• Tech-Driven Sales:
  Use Salesforce daily to track your pipeline, schedule activities, and document customer touchpoints.
• Collaborate across Teams:
  Work hand-in-hand with operations, billing, and field sales to ensure a seamless customer experience.

What We're Looking For:

• Experience:
  
  Proven track record in sales, account management, or high-stakes customer retention (2+ years in the solid waste industry is a huge plus!).
• Education:
  
  High School diploma/GED required; a Bachelor's degree in Business, Marketing, or a related field is preferred.
• Skills:
  
  Exceptional negotiation, active listening, and problem-solving skills. You should be highly organized, self-managed, and intermediate-level proficient with MS Office and CRM tools (Salesforce).
• Drive: A strong work ethic, high integrity, and the flexibility to adapt to a fast-paced environment.

Why Join Us? If you love the thrill of the chase but also value deep customer relationships, this role offers the perfect blend. You'll work alongside a supportive onsite team, enjoy a collaborative environment, and have a direct impact on our company's growth and retention goals.