Shipping Lead​/Dispatcher

We are seeking a reliable and organized Shipping Lead / Dispatcher to oversee daily delivery operations and lead our driver team. This role is critical to ensuring on‑time deliveries, safe equipment operation, and clear communication between the warehouse, drivers, and customers. The ideal candidate is detail‑oriented, calm under pressure, and comfortable leading a team in a fast‑paced environment.

• Schedule and coordinate daily delivery routes to ensure efficiency and on‑time performance
• Dispatch drivers and serve as the primary point of contact throughout the day
• Lead, support, and hold accountable the driver team
• Monitor driver schedules, hours, and route completion
• Maintain accurate logs for vehicle and equipment maintenance, inspections, and repairs
• Ensure compliance with safety policies, DOT requirements, and company procedures
• Communicate delivery updates, delays, or issues to internal teams and customers as needed
• Assist with loading coordination and prioritization when necessary
  
  Identify opportunities to improve routing, efficiency, and delivery processes

• Previous experience in dispatching, shipping, logistics, or transportation (lead or supervisory experience preferred)
• Strong organizational and time‑management skills
• Ability to lead and communicate clearly with drivers and operations staff
• Comfortable using dispatch software, spreadsheets, or basic computer systems
• Working knowledge of vehicle maintenance tracking and safety requirements
• Ability to stay calm, solution‑focused, and decisive under pressure
• Valid driver’s license (CDL a plus, but not required unless specified)