Dedicated Logistics Manager

The Dedicated Logistics Manager has ownership of the dedicated account’s profitability through the day-to-day operations, which include driver management, load planning, and all customer service functions needed to ensure customer satisfaction.

The operational functions include supervision of personnel, revenue generation, billing, safety, equipment maintenance monitoring, and driver payroll. Coordinates and enforces standards and procedures to work safely and meet key performance indicators (KPI's) established by Werner Enterprises and our customer.

• Overall account management of key factors such as account profitability, revenue generation, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct/on-site customer interaction.
• Daily supervision of office personnel (0-10 employees) and drivers (1-200 employees) assigned to respective account.
• Continual focus on driver training and driver retention.
• Responsible for account profitability and growth.
• Maximize asset utility while focusing on idle reduction and MPG improvement strategies.
• Assign drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, backhauls, stops, directions, etc. with driver needs and availability, using operating systems, driver telematics, face-to-face, and phone/text communication.
• Commitment to safety, enforcing compliance with Federal, State, and organizational rules and regulations.
• Promote a safety culture by evaluating the safety performance of all employees to eliminate costs associated with lost production, increased insurance premiums, and medical/legal expenditures.
• Encourage innovation and understanding of operational hazards and risks.
• Use resources and processes to eliminate or minimize risks to health and safety.
• Implement processes for receiving and considering information regarding incidents, hazards, and risks, responding and acting in a timely manner.
• Comply with specific duties, obligations, and regulations.
• Review and audit weekly invoicing for accuracy.
• Establish and maintain positive, professional relationships with drivers, internal associates, and customers.
• Interface with departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
• Ensure compliance with all policies and procedures while making safety-conscious decisions and promoting a safety culture.
• Monitor performance metrics and participate in customer meetings.
• Coordinate maintenance of assets and equipment designated to the account.
• Coordinate HR functions such as interviewing, hiring, discipline, and separations.
• Complete required account reporting for internal and external customers.
• Perform other related duties as assigned by supervisory personnel.

• A bachelor’s degree from an accredited college or university in Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or an equivalent combination of education and experience.
• Two to three years customer service experience preferred.
• Two to three years transportation experience preferred.
• One to two years AS400 and P.C. experience preferred.

• Medical, dental, and vision plans.
• 401(k) plan.
• Stock purchase plan.
• Paid time off.
• Life insurance.
• Disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, veteran status, or other status protected by law. Werner encourages applicants of all ages and does not discriminate on the basis of an applicant’s age.