Dedicated Logistics Manager

The Dedicated Logistics Manager has ownership of the dedicated account’s profitability through day‑to‑day operations, including driver management, load planning, and all customer service functions needed to ensure customer satisfaction. The operational functions include supervision of personnel, revenue generation, billing, safety, equipment maintenance monitoring, and driver payroll. The manager coordinates and enforces standards and procedures to work safely and meet key performance indicators (KPIs) established by Werner Enterprises and our customers.

Overall account management covers key factors such as profitability, revenue generation, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct/on‑site customer interaction.

• Overall Account Management of key factors such as account profitability, revenue generation, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct/on‑site customer interaction.
• Daily supervision of office personnel (0‑10 employees) and drivers (1‑200 employees) assigned to respective account.
• Continually focusing on driver training and driver retention.
• Responsible for account profitability and growth.
• Maximize asset utility while focusing on idle reduction and mpg improvement strategies.
• Assign drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, backhauls, stops, directions, etc. with driver needs and availability using our operating systems, driver telematics, face‑to‑face, and phone/text communication.
• Demonstrates a commitment to safety, with the support of Werner’s corporate safety department, enforcing compliance with Federal, State, and organizational rules and regulations.
• Promotes a safety culture by evaluating the safety performance of all employees in an effort to eliminate the costs associated with lost production, increased insurance premiums, and medical/legal expenditures.
• Expected to promote innovation while gaining an understanding of the nature of the operations of the business to identify the hazards and risks associated with those operations.
• Able to use the appropriate resources and processes to eliminate or minimize risks to health and safety from work.
• Ensures there are appropriate processes for receiving and considering information regarding incidents, hazards, and risks while responding and acting in a timely manner.
• Ability to implement processes for complying with specific duties, obligations, and regulations.
• Reviews and audits weekly invoicing for accuracy.
• Establishes and maintains positive and professional working relationships with drivers, internal associates, and customers.
• Interfaces with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance and external vendors.
• Ensures compliance with all policies and procedures while making safety‑conscious decisions and promoting a safety culture.
• Monitors performance metrics and participates in customer meetings.
• Coordinates the maintenance of the assets and equipment designated to the account.
• Coordinates HR functions such as interviewing, hiring, discipline and separations.
• Completes required account reporting for internal and external customers.
• Performs other related duties as assigned by supervisory personnel.

• A Bachelor’s degree from an accredited college or university in Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or an equivalent combination of education and experience.
• Two to three years of customer service experience preferred.
• Two to three years of transportation experience preferred.
• One to two years of AS400 and PC experience preferred.

This position is eligible for benefits, which include medical, dental, and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans, and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant’s age.