Acute Care Tech II - Observation Unit

Acute Care Tech II – Observation Unit

Requisition : 307710

Location: Bethesda North Hospital – 10500 Montgomery Rd, Montgomery, OH 45242

Job Type: Full-Time Nights - 36 hours Weekly - 6:30pm-7:00am

Sign‑On Bonus: $2,500

Tri Health is committed to fostering a culture where every team member is heard, supported, and empowered to provide exceptional care. As an Acute Care Tech II in the Observation Unit, you will support nurses and clinical staff in delivering high‑quality, compassionate care to patients with high‑acuity needs. Your work ensures safe, efficient operations and contributes directly to patient outcomes and the overall care experience.

• Supportive, team‑centered culture built on communication, compassion, and respect.
• Hands‑on experience in a high‑acuity MSICU setting that strengthens clinical skills.
• Opportunities to expand competency in emergency response and advanced care tasks.
• Leadership that promotes professional growth and continuous learning.
• Comprehensive Tri Health benefits, wellness programs, and career support.

• Perform and document basic patient care tasks under RN supervision while maintaining required competencies.
• Assist with patient flow and communication using multi‑line phones, call systems, and telecommunication devices.
• Maintain a clean, safe care environment; identify and report safety hazards and complete required safety event reports.
• Initiate emergency calls, including Code Blue, Fire, Special Alert, and Rapid Response per hospital protocol.
• Support documentation, medical record maintenance, and computer downtime procedures per Tri Health standards.
• Communicate respectfully with patients, families, and healthcare team members, escalating concerns as needed.
• Ensure equipment and supplies are available, functional, and properly maintained.

• Minimum 2 years of high school education.
• Age 17 with work permit.
• Basic Life Support (BLS) for Healthcare Providers certification.
• Reading and math proficiency appropriate for role.
• Experience with multi‑line phones, call systems, and pagers.

• Experience with clinical computer applications or hospital support systems.
• Prior experience in patient care or hospital support environment.

• FTE: Full-Time - 36 hours weekly
• Shift: Nights - 6:30pm-7:00am
• Hospital: Bethesda North Hospital – 10500 Montgomery Rd, Montgomery, OH 45242
• On‑site inpatient role

Tri Health offers a comprehensive benefits suite including medical, dental, vision, retirement contributions, paid time off, tuition assistance, and wellness resources.

Learn more:

This position provides assistance and/or performs basic activities of daily living and specified treatments and procedures under the direct supervision of the nurse. This position may perform non‑direct patient care activities as assigned, requested, or directed. This position also performs clerical duties as assigned. Must have the interpersonal skill to communicate with respect and compassion to customers. This position also communicates information through various telecommunication devices and assists in coordinating patient flow.

• 2 years High School Education (Required)
• Age 17 with work permit
• Reading and math ability appropriate to the position. Multi‑line phone skills, familiar with patient call systems and pagers.
• Basic Life Support (BLS) Basic Life Support for Healthcare Providers (BLS) Required

Acknowledges need for self growth and accountability. Identifies area for self improvement. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes.

Communicates effectively with others, and works in collaboration with all members of the health care team, and internal departments. Utilizes chain of command appropriately. Shows respect to patients, families, and co‑workers. Reports patient related information in a timely manner, as well as problems completing assignment/tasks. Documents observations and tasks performed. Answers phone and patient calls promptly and courteously. Relays accurate…