Phlebotomy Supervisor

Job Description

At Tri Health Bethesda North Hospital, our Phlebotomy Supervisors lead skilled, mission‑driven teams dedicated to delivering exceptional patient care and reliable laboratory services. In this role, you will shape high‑quality workflows, support a collaborative culture, and ensure excellence in service, safety, and compliance. We empower our leaders with the resources, teamwork, and professional growth opportunities needed to make a meaningful impact every day.

Bethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242

• Full time, 80 hours biweekly
• Shift varies

In addition to a comprehensive benefits package including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page:

• High School Degree or GED
• 1-2 years' experience Clinical Allied Health
• Driver's License

This position is responsible for the supervision of Phlebotomy Trainers, Outpatient Lab Coordinator, Lab Process Techs, Lead Phlebotomists, Phlebotomists and has oversight of Lab Assistants – POC in Support Services or physician offices, draw sites, and/or working at health fairs. The supervisor is responsible for scheduling, duty assignments, productivity, maintenance and repair of equipment, ordering supplies, and implementation of new equipment and procedures.

This position is responsible for hiring, terminating, provides performance counseling and appraisals for the Support Services team. This position is responsible for providing optimal customer service in specimen procurement, specimen processing and referral services as well as accommodating outpatient, physician office clients, nursing personnel and visitors for any laboratory service.

The person in this position uses a team approach to work with their one-up, Lab managers, supervisors, site managers or administration, as well as other departments to develop processes and procedures to establish efficient workflow and use of resources to resolve issues, to promote a high level of employee morale and to ensure a high level of satisfaction with Tri Health’s lab services.

This position reviews the work of the phlebotomists to ensure accuracy, quality and to ensure employee adherence to all rules, regulations, standards and policies including CAP, OSHA, JCAHO, HIPAA and other regulatory agencies as well as Tri Health’s Corporate Compliance Plan.

• This position is responsible for the supervision of Phlebotomy Trainers, Outpatient Lab Coordinator, Lab Process Techs, Lead Phlebotomists, Phlebotomists and has oversight of Lab Assistants – POC in Support Services or physician offices, draw sites, and/or working at health fairs.
• This position is responsible for scheduling, duty assignments, productivity, maintenance and repair of equipment, ordering supplies, and implementation of new equipment and procedures.
• This position is responsible for hiring, terminating, provides performance counseling and appraisals for the Support Services team.
• This position is responsible for providing optimal customer service in specimen procurement, specimen processing and referral services as well as accommodating outpatient, physician office clients, nursing personnel and visitors for any laboratory service.
• This position uses a team approach to work with their one-up, Lab managers, supervisors, site managers or administration, as well as other departments to develop processes and procedures to establish efficient workflow and use of resources to resolve issues, to promote a high level of employee morale and to ensure a high level of satisfaction with Tri Health’s lab services.
• This position reviews the work of the phlebotomists to ensure accuracy, quality and to ensure employee adherence to all rules, regulations, standards and policies including CAP, OSHA, JCAHO, HIPAA and other regulatory agencies as well as Tri Health’s Corporate Compliance Plan.

• Direct Report FTEs = 30-39

• Climbing – Rarely
• Concentrating – Consistently
• Continuous Learning – Consistently
• Hearing:
  Conversation – Consistently
• Hearing:
  Other Sounds – Consistently
• Interpersonal Communication – Consistently
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