Area Coordinator Operations; Live-in

University Of Arkansas At Monticello Housing And Residence Life Professional

Housing Operations
• Coordinate the day-to-day operations of all residence halls and university apartments.
• Serve as the departmental functional user for Star Rez Housing Management Software, ensuring the accuracy of housing assignments, occupancy records, room inventories, student applications, room changes, check-in/check-out processes, key management, and reporting.
• Maintain accurate occupancy records, housing rosters, waitlists, and assignment data utilizing Star Rez.
• Process housing applications, assignments, room changes, cancellations, and contract updates through Star Rez.
• Generate occupancy, assignment, utilization, and operational reports using Star Rez to support departmental planning and decision-making.
• Assist with housing selection, room assignments, and residential occupancy management for new and returning students.
• Coordinate opening, closing, break housing, and transition processes.
• Conduct routine room inspections and ensure all rooms are prepared for student occupancy, conferences, camps, and special events.
• Monitor room readiness, including furniture inventories, cleanliness, maintenance completion, and safety compliance.

Administrative Responsibilities
• Maintain accurate housing records and operational reports.
• Assist with departmental assessment initiatives.
• Prepare occupancy, damage, and facilities reports.
• Analyze occupancy trends and operational data to support strategic planning.
• Assist with budget monitoring for assigned operational areas.
• Participate in departmental committees and strategic initiatives.

Facilities Management
• Serve as the departmental liaison with Facilities Management regarding maintenance and repair projects.
• Monitor work orders from submission through completion.
• Conduct follow-up inspections to ensure satisfactory completion of repairs.
• Identify facility concerns and recommend preventative maintenance initiatives.
• Maintain inventories of furniture, appliances, keys, equipment, and operational supplies.
• Coordinate furniture replacement, room inventory, and asset management.

Custodial And Operational Oversight
• Provide daily operational oversight of custodial services within residential facilities.
• Develop and monitor cleaning schedules.
• Conduct quality assurance inspections.
• Ensure compliance with university cleanliness standards.
• Assist with summer conference turnover, room preparation, and deep-cleaning schedules.

Student Development
• Foster a welcoming, engaging, and student-centered residential community.
• Respond to student concerns and provide conflict mediation when appropriate.
• Support departmental programming initiatives.
• Promote student engagement, wellness, and academic success.

Conduct And Crisis Response
• Participate in the professional staff on-call rotation.
• Respond to emergencies, crises, and after-hours incidents.
• Document incidents using departmental reporting systems.
• Adjudicate student conduct cases in accordance with university policies.
• Collaborate with University Police, Counseling Services, Student Conduct, and Title IX personnel as appropriate.

Summer Conferences And Camps
• Coordinate housing operations for summer camps, conferences, orientation programs, and special events.
• Manage check-in and check-out processes using Star Rez.
• Coordinate staffing and operational logistics to support conference housing.

Other Duties
• Serve on university committees.
• Participate in recruitment and orientation activities.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree from an accredited institution.
• One year of professional experience in Housing & Residence Life, Student Engagement, facilities…