Lead Direct Support Professional - West Metro

Description

Position Title: Lead Direct Support Professional

Department: Program

Grade Range/Job Status: Full-time, Non-Exempt-Hourly

Reporting Relationship: Program Manager

Supervisory Responsibilities: Direct Support Professional

Typical Schedule: Must be willing and be able to work flexible hours/days, including evenings, overnights, weekends, and holidays.

The Lead Direct Support Professional will assist the Program Manager with administrative tasks in addition to providing daily support to people with intellectual and/or developmental disabilities living in Hammer & NER homes and apartments. Lead Direct Support professionals develop meaningful relationships and connections with individuals, providing them with a safe living environment and promoting life skills. All employees are expected to center, model and champion Hammer & NER’s core values:
Person-Centered, Relational, Opportunistic and Stewardship.

• Promptly schedule medical appointments for residents served in the home or apartment program.
• Promote communication and active lifestyle for residents by scheduling activities and events in the community.
• Train Direct Support Professionals in the following areas:
  Documentation in Carasolva;
  Emergency procedures;
  Program specific duties including use of medical equipment, appliances, and finances;
  Medication administration;
  Documentation through Carasolva;
  Auditing medication cabinet and ordering medication.
• Works closely with nurse and pharmacy staff to ensure adequate medical supply and orders medication supplies as needed.

• Maintain a clean environment in homes and apartments by following all cleaning and sanitizing rules posted in the apartment or home.
• Assist residents with all daily living skills which may include bathing, showering, toileting;
  Meal planning;
  Money management;
  Administer medications;
  Assist residents to any scheduled medical appointments.

• Promptly respond to communications through outlook, Teams, and SharePoint.
• Check program communications through SharePoint daily.
• Collaborates with Program Manager to resolve performance issues regarding Direct Support Professionals.
• Promptly addresses any complaints and under the direction of the Program Manager follows procedures to resolve.
• Immediately report all accidents, injuries, or illnesses, involving residents to the appropriate party (nurse, Program Manager, Program Emergency phone, Program Director or 911).

• Must be effective in monitoring all assigned trainings are complete by due date.
• Must be diligent in maintaining confidentiality and privacy by following HIPPA guidelines.
• Must adhere to the laws as a mandated reporter to protect vulnerable adults from abuse, neglect, and exploitation.
• Attend all meetings scheduled by Program Directors or Managers.
• Must meet the needs of each resident served in our programs to sustain quality of life and optimal care.

• Must be 18 years of age or older.
• Proficient in using computers and/or smart technology.
• Physical demands include the ability to lift 40lbs (such as lifting a wheelchair into a van), pushing, or pulling an individual in a wheelchair or while assisting with personal cares.
• Household chores and physical cares may include twisting/turning, kneeling/squatting, reaching, and assisting with pivot transfers.
• Operating specialized medical or adaptive equipment, including use of lifting equipment and driving a lift van.
• Exceptional interpersonal skills and ability to communicate effectively throughout the organization; must be fluent reading and speaking English.
• Ability to remain positive and foster a positive work environment…