Director of Housing and Residence

Summary of Job Duties

The Director of Housing and Residence Life provides strategic leadership and administrative oversight for all aspects of UAM’s residential communities. The Director is responsible for fostering safe, welcoming, and engaging living‑learning environments that support student success, retention, and holistic development. This role integrates housing operations, residential education, student conduct, crisis response, and compliance while advancing the mission and student’centered priorities of the University.

Administration & Leadership

• Direct the overall administration of the University’s housing and residence life programs, including residential education, facilities operations, staffing, and student support services.
• Provide leadership in the development and delivery of intentional, holistic educational and social programming that promotes student engagement, belonging, leadership development, and personal growth.
• Serve as a key member of the Student Engagement leadership team, contributing to strategic planning, assessment, and institutional initiatives.

Facilities & Operations Management

• Directly oversee facility operations within the residential program, including maintenance coordination, custodial services, key management, condition reporting and inventory control, life‑cycle planning, and opening and closing of residence halls.
• Collaborate with Facilities Management and other campus partners to ensure safe, well‑maintained, and functional residential facilities.
• Ensure compliance with safety standards, emergency procedures, and operational protocols.

Student Conduct & Compliance

• Serve as a student conduct officer for violations occurring within the residential community, ensuring consistent, fair, and educational application of residence life and University policies.
• Facilitate the reporting of student conduct complaints by individuals, departments, and organizations.
• Conduct preliminary investigations by interviewing students and witnesses and reviewing physical and documentary evidence.
• Adjudicate individual student conduct cases through administrative hearings or reviews, or refer matters to alternative conflict resolution processes as appropriate.
• Provide training for University hearing officers, hearing boards, and residence life staff responsible for administering the student conduct system.
• Offer alternate forms of dispute resolution when appropriate and serve as an advisor regarding complex legal and regulatory issues in higher education.
• Coordinate the University’s response to student‑related emergency situations and ensure compliance with FERPA.

Staff Supervision & Development

• Lead the recruitment, selection, training, supervision, and evaluation of professional and student staff, including residence hall directors and student leaders.
• Promote professional development, accountability, and a culture of care, inclusion, and excellence within the Housing and Residence Life team.

Budget & Auxiliary Management

• Efficiently manage Housing and Residence Life budgets, including forecasting, resource allocation, and fiscal accountability.
• Lead efforts to maximize the effectiveness and sustainability of the residence halls as an auxiliary enterprise.
• Analyze occupancy trends and implement strategies to support enrollment, retention, and revenue goals.

Crisis Response & Student Support

• Effectively manage crisis and emergency situations within the residence halls in collaboration with the Associate Vice Chancellor & Dean of Students, University Police, Counseling Services, Health Services, and other campus partners.
• Serve as a member of the University Behavioral Intervention Team (BIT), contributing to coordinated responses that prioritize student safety, care, and well‑being.

Partnerships & Campus Engagement

• Cultivate and expand internal and external partnerships for Student Engagement with faculty, staff, campus departments, and community organizations.
• Support and assist with campus‑wide programs, initiatives, and major events as defined by the Associate Vice Chancellor & Dean of Students.

Title IX Responsibilities

• Serve as Deputy Title IX Coordinator…