Restoration Project Manager

Restoration Manager

As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

· Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
· Negotiate with customers and/or clients for approval of restoration activities
· Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
· Review job site documentation to support the services provided and ensure proper client requirements and billing process
· Maintain all communications with customers, teammates, vendors, and insurance representatives
· Manage production expenses including labor, equipment, vehicles, and other assets
· Manage the customer and client experience and overall satisfaction
· Provide priority response to potential customers, as needed.
· Actively engage in recruiting, hiring, and training restoration teammates

· High school diploma/GED;
Associate degree or Bachelor's degree preferred
· Valid driver's license
· At least 1 year of management and/or supervisory experience
· At least 3 years of industry experience
· IICRC certification a preferred

· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
· Ability to repetitively push/pull/lift/carry objects
· Ability to work with/around cleaning agents

Benefits available:

- Paid Time Off
- Paid Holidays
- Health Insurance
- Kavira Health Benefit - HSA (if enrolled in health insurance)-Company contributes monthly into HSA
- Dental insurance
- Retirement Plan
- Company matches up to 3% - Free Life Insurance coverage
- Short term disability
- Accident Insurance
- Critical Care Insurance
- Employee Resource Group Compensation: $65,000.00 - $85,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy!

We look forward to hearing from you.