Field Service Technician

Posted Friday, August 14, 2026 at 6:00 AM

Sign-on bonuses of up to $10,000 for well-qualified individuals

As a Field Service Technician, you will diagnose, repair, overhaul, and maintain a wide range of heavy construction equipment and heavy-duty trucks in the field. This role supports both Construction Equipment (CE) and on-highway truck customers
, extending dealership service capabilities directly to customer locations.

Equipment serviced includes excavators, loaders, dozers, compactors, and other heavy construction equipment, as well as heavy-duty diesel trucks and related systems
.

This position requires strong technical expertise across diesel engines, hydraulics, electrical systems, emissions systems, and advanced onboard diagnostics. The Field Service Technician operates independently while delivering high-quality repairs, minimizing downtime, and providing exceptional customer service.

• Hands-on support and mentorship from master-level technicians
• Fully equipped state-of-the-art service trucks, tools, and diagnostic technology
• Experienced leadership with deep expertise in both truck and construction equipment
• Strong safety culture with ongoing training and support
• Continuous Volvo factory training (Truck & CE platforms)
• Competitive wages, benefits, and hiring bonuses
• Relocation assistance for qualified candidates
• Receive and respond to repair orders from Dispatch or Service Advisors.
• Diagnose and repair issues on construction equipment and heavy-duty trucks in the field.
• Perform work efficiently and accurately in accordance with dealership and OEM standards.
• Conduct preventative maintenance, inspections, and field repairs to minimize customer downtime.

• Utilize diagnostic software, OEM tools, and precision instruments to troubleshoot complex issues.
• Service and repair:
  • Diesel engines and powertrain systems
  • Hydraulic and pneumatic systems (primarily CE equipment)
  • Electrical and electronic control systems
  • Emissions and aftertreatment systems (DEF/DPF)
  • Fuel, cooling, exhaust, and lubrication systems
• Perform major repairs including engine overhauls, drivetrain service, and system replacements across both equipment and truck platforms.

• Test repaired equipment and trucks to ensure proper performance and reliability.
• Perform operational checks, road tests, and functional testing as required.
• Ensure all work meets safety and quality standards prior to returning units to service.

• Communicate clearly with Service Advisors and customers regarding diagnostics, repair scope, and progress.
• Deliver professional, customer-focused service at job sites and roadside locations.
• Provide recommendations to customers on maintenance and repair needs.

• Coordinate with the Parts Department to ensure timely availability of required components.
• Accurately complete service reports, repair orders, and required documentation.
• Maintain compliance with dealership, OEM, and customer reporting standards.

• Follow all company safety policies and procedures; maintain a safe work environment in field conditions.
• Comply with federal, state, and local regulations, including hazardous material handling and disposal.
• Maintain service truck, tools, and equipment in clean and safe working condition.
• Stay current with technical bulletins, system updates, and emerging diagnostic technologies.

• Two-year technical degree in Diesel, Heavy Equipment, or related field (or equivalent experience)

• Minimum of 2–3 years of relevant diesel repair experience required
• Experience in heavy-duty trucks, construction equipment, or both strongly preferred
• 5–7+ years of experience highly preferred

• Strong troubleshooting and diagnostic ability across multiple equipment platforms
• Working knowledge of:
  • Diesel engines and aftertreatment systems
  • Hydraulics (construction equipment focus)
  • Electrical and electronic systems
  • Drivetrain and transmission systems
• Ability to work independently in field environments with minimal supervision
• Strong customer service and…