Sr. Administrative Assistant - Operations

Role Summary

National Life Group® is a purpose-driven organization with a mission to Do good. Be good. Make good. We are committed to fostering a culture of inclusion, belonging, and diversity where all associates can thrive. In this role, you will provide administrative support to the Operations team on our Vermont campus. This role will interface with all levels of leadership across the organization.

Strong organization, prioritization, discretionary judgment, communication, time management skills, and the ability to manage multiple priorities are critical to this role. Mentorship and professional development opportunities will be provided to support your growth in this role.

This position offers a hybrid work schedule requiring onsite presence four (4) days per week, Monday through Thursday, based on current core days. Schedule expectations may change with advance notification and manager discretion.

• Act as ambassador and spokesperson, both formally and informally, by building rapport between the leadership team and all business areas; position plays a critical role in the overall effectiveness of relationship management, acting as partner and point-person to coordinate and facilitate communication.
• Draft communication as needed; collaborate with leadership on messaging and managing information flow
• Arrange travel, accommodations, itineraries and all correspondence related to necessary arrangements including management of expense reports
• Plan, organize and execute events such as meetings, team building activities, luncheons, client dinners and special projects
• Maintain files, records, and correspondence for meetings
• Prepare information and research for senior leadership needs
• Prepare presentations and related materials
• Develop a foundational understanding of National Life Group & Operations business models and decision-making processes
• Assist in the onboarding and offboarding of business area associates
• Work collaboratively with other administrative professionals and contribute to the success of the team
• Other duties as assigned by leadership, including participation on special projects and specific committees as needed to meet business needs
• All other duties as assigned.

• Bachelor’s degree in Business Administration or related field; equivalent years of job experience or certification
• Minimum of 5 years of senior-level administrative professional experience
• High level interpersonal skills to handle sensitive and confidential situations; requires demonstrated poise, tact and diplomacy and ability to interact effectively at all levels
• Display a high level of initiative, anticipate needs of the leadership
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent quality and attention to detail
• Must be willing and able to work more than a 40-hour work week if necessary
• Strategic mindset as well as strong critical thinking and project coordination skills
• Experience supporting leadership in a fast-paced corporate environment preferred.
• Must be able to pass a background check

• Proficient with computer software applications in word processing, spreadsheets, database and presentation (e.g., MSO
  365, Concur, Ulti Pro) as well as the demonstrated ability to rapidly learn new company-specific systems and processes
• Position may require occasional flexibility outside standard business hours to support meetings or events

At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises, while remaining a relationship-driven business where our people are our greatest strength.

EEO Statement: National Life Group is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, disability, or age. We may collect voluntary self-identification information for government reporting purposes in compliance with applicable laws. Participation is voluntary and will not affect hiring decisions.

Other notes:
This posting indicates salary range and benefits as applicable; it does not create a contract of employment. This role remains open until filled. The posted pay range is a guideline and actual compensation may vary based on experience and other factors.