Executive Assistant

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

This is an exciting opportunity to provide executive administrative support to a high-level Executive in our Hartford, Connecticut office.

The Executive Assistant ( EA ), Business Operations and Healthcare Affordability, will directly support two members of the Aetna business operations leadership team. Aetna is a large-scale national payor and the healthcare business unit within CVS Health, one of the largest health service companies in the United States. The Business Operations team is responsible for supporting the strategy and execution for each of the lines of business within Aetna inclusive of customer service, provider network management and clinical engagement.

• Proactively manages & coordinates daily schedule/calendar, contacts, travel arrangements, meetings (internal and external), conferences, and seminars.

• Arranges and schedules numerous meetings; maintains and updates calendar; determines importance of meeting requests and schedules accordingly; demonstrates flexibility; and serves as first-line of defense with the high volume of communications via phone and email.

• Arranges travel and all accommodations, including comprehensive and detailed itineraries.

• Processes reimbursement and expense reports in accordance with established policy guidelines; tracks expenses and follows-up in timely manner.

• Provides a bridge for smooth communication; demonstrates leadership to maintain credibility, trust, and support with senior management staff.

• Oversees complex meeting & event preparation (AV, room scheduling, telepresence events, etc.), set-up, and follow-up, including preparing presentations/agendas/materials, documenting notes, and coordinating follow-up items to completion, arranging for food & drink.

• Coordinates onboarding and offboarding of employees and consultants, including hardware installation request/repair, space planning, etc.

• Manages general office and administrative tasks, including ordering of miscellaneous supplies, renewing memberships and subscriptions, managing distribution lists, photocopying, faxing, deliveries, etc.

• Manages department files, including electronic document systems, intranet web sites, wikis, and web-based project management tools.

• Edits presentations, agendas, spreadsheets, communications, databases, and reports.

• Prioritizes and tracks deliverables; manages project timelines, deadlines, and requests.

• Participates in meetings, takes notes, and disseminates information to relevant stakeholders, including weekly email updates. Responsible for drafting and editing correspondence.

• Manages special projects as designated and assists other department members as necessary.

• Works appropriately with confidential information; always acts with discretion.

• 10+ years of administrative experience supporting senior leadership.

• Experience with Microsoft Office tools, such as Word, Excel, Outlook, and PowerPoint.

• Demonstrated experience coordinating executive phone coverage, calendars, and detailed work and travel itineraries.

• Willingness to travel 5-10% of the time to Hartford, CT office, if not commutable.

• Excellent interpersonal skills, with the ability to represent the organization professionally in both telephone and face-to-face interactions.

• Ability to work with and maintain confidential information.

• Demonstrated experience taking thorough notes and translating discussions into actionable next steps.

• Strong judgment in understanding priorities and modifying meeting schedules and content as needed.

• Proven ability to work autonomously. while also collaborating effectively with others.

• Preference is for a hybrid position that requires 2-3 days per week in the office.