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IDR Gateway Support Specialist
Job in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-07-06
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company in Montpelier, Vermont, is looking for a Technical Support Analyst to provide intermediate-level customer support for IDR Gateway services. This role involves handling customer inquiries via phone, email, and chat while ensuring high-quality service and adherence to SLAs.
The ideal candidate possesses a high school diploma or GED, with at least 3 years of customer service experience, and must be U.S. citizen with the ability to obtain Public Trust clearance. Compensation is $22.28/hr.
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