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Service Delivery Manager: Customer Success
Job in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-07-06
Listing for:
SHI
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
SHI is seeking a Service Delivery Manager in Montpelier, Vermont. The SDM will manage service delivery operations to ensure customer satisfaction and support retention goals.
The ideal candidate will have experience in customer support, strong technical skills, and a solid understanding of Microsoft Services. Responsibilities include overseeing operations, resolving escalations, and collaborating with internal departments to enhance service.
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