Escalations Lead, Customer Service & Help Desk
Job in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-07-07
Listing for:
Sharecare
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sharecare is seeking a Customer Service – Escalations team member to support escalated member concerns and assist the Help Desk. This role requires a high school diploma or GED and at least two years of customer service or call center experience. The ideal candidate will have strong communication skills, technical acumen, and the ability to work independently as well as part of a team.
The position is in Montpelier, Vermont, and offers opportunities for flexible hours. Sharecare is committed to fostering a diverse environment and is an Equal Opportunity Employer.
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