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Empathetic SSI/SSDI Support Advocate
Job in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-07-13
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a frontline representative to assist individuals receiving SSI or SSDI. You will handle routine inbound calls, outbound calls, email, and web chat, delivering clear information about the Ticket to Work Program and supporting customer satisfaction within SLA guidelines.
Responsibilities include advising on eligibility, logging cases, and providing referrals to national/local resources.
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