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VMware Customer Success Architect

Job in Montpelier, Washington County, Vermont, 05604, USA
Listing for: SHI
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 120000 - 140000 USD Yearly USD 120000.00 140000.00 YEAR
Job Description & How to Apply Below

SHI is seeking a Customer Success Manager - VMware to onboard customers, guide them through their lifecycle, and ensure retention and growth through strategic reviews. You will act as SME, build strong customer relationships, and coordinate with internal teams to align offerings with client objectives.

The role analyzes consumption reports, manages service delivery workflows, and maintains clear communication with customers and teams to foster a positive experience and trusted partnerships.

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