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Customer Retention & Growth Specialist

Job in Montpelier, Washington County, Vermont, 05604, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Customer Service Rep
  • Sales
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 63000 - 108000 USD Yearly USD 63000.00 108000.00 YEAR
Job Description & How to Apply Below

Wolters Kluwer is seeking a Sales Business Retention Representative to deepen understanding of customer needs, retain and re-engage customers, and negotiate service terms. You will analyze customer data to identify retention opportunities and collaborate with sales, marketing, and product teams.

Responsibilities include engaging with customers, developing retention strategies, and reporting on retention metrics; the role may involve onsite interviews and collaboration across departments.

We are currently recruiting a Customer Retention & Growth Specialist for our team in Montpelier, VT, United States.

This is a great opening to take on the Customer Retention & Growth Specialist role at Wolters Kluwer.

As a Customer Retention & Growth Specialist, you will play an important part at Wolters Kluwer in Montpelier, VT, United States.

We invite applications for the Customer Retention & Growth Specialist position located in Montpelier, VT, United States.

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