Vermont General Assembly - Head Tour Guide

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Location:

Montpelier, VT, US

Position Type:
Exempt

Schedule Type:
Part-Time

Minimum Salary: $18.67

Maximum Salary: N/A

Join the team at the Vermont State House as the Head Tour Guide and play a key role in creating memorable visitor experiences. Reporting to the Visitor Services Coordinator, you will oversee the tour program, inspiring and supporting a dedicated team of volunteer tour guides. In this role, you will support the development and maintenance of training materials, support engaging training sessions, evaluate tour quality, and provide constructive feedback.

If you are passionate about history, education, public engagement, and mentoring others, this is an exciting opportunity to make a meaningful impact while helping visitors connect with the stories and significance of the State House.

The starting wage for this position is $18.67 per hour, with potential for an initial offer adjustment based on applicable qualifications and experience. This is an hourly, part-time position, without benefits. This position is expected to be 40 hours per week during our peak tour seasons (Spring and Fall) and have flexible working hours outside of the peak season, with a maximum of 1,020 hours per year.

In-person work is required at the State House in Montpelier, VT. This position requires the successful completion of a pre-employment record check.

• Associate degree or equivalent work experience
• 1+ years' experience using customer service skills in an educational, political, or professional work environment.

• Graphic design experience.
• Excellent interpersonal and customer service skills, including a willingness to interface with members of the public, State House staff, members of the Legislature and other elected officials and their staffs, the Secretary of State's office and other State employees.
• Excellent written and oral communication skills, including public speaking experience.
• Proficient in administrative capabilities, including correspondence, scheduling, and training.
• Detail oriented and organized, with proven research and administrative capabilities.
• Ability to maintain a flexible schedule including working extended hours.
• Ability to smoothly adapt to sudden changes in workflow and task assignments.
• Proficient with MS Office Suite, Google applications, and data management.
• Ability to remain non-partisan in a political environment.

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.

The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.