Tax Compliance Officer III

Overview

There has never been a better time to bring your values and talents to the collaborative team at the Vermont Department of Taxes. The rewarding work we do supports this brave little state and helps shape its future. We work with proven, dynamic technologies to fund initiatives that preserve the environment, build vibrant communities, strengthen families, and much more. Discover new opportunities, learn new skills, and solve problems with our dedicated and supportive team.

The Department of Taxes’ Compliance Division seeks a talented individual who wants to support public programs through the accurate and equitable collection of Vermont taxes. This position will be involved with the review of taxpayer records for compliance and providing education to taxpayers.

• Collect unpaid taxes on behalf of the state via phone, or otherwise
• Arrange formal payment agreements, propose settlements, and when appropriate, waive selected penalties
• Establish personal liability and initiate bank and wage garnishment orders and property liens
• Educate and outreach to taxpayers to promote and achieve voluntary compliance

• Be inquisitive, collaborative, digitally proficient, and self‑motivated
• Have a desire to learn new skills and software used for tax administration
• Have excellent communication skills, including the ability to communicate challenging topics to individuals with varied backgrounds
• Be a holistic thinker, able to connect the dots to assist taxpayers in achieving compliance
• Thrive in a busy work environment
• Have a growth mindset, be flexible and adaptable in a changing work environment

Montpelier based position offers professional development opportunities and a solid career ladder. Vermont State offers affordable and broad medical, leave, and retirement benefits.

The hourly salary rate for this position ranges from $25.98 to $40.56 and State of Vermont benefits are very competitive. The starting salary for this position may be negotiable depending on experience and qualifications. The annual salary ranges from approximately $54,038.40 to $84,364.80. As of July 12, 2026, the step 1 rate for pay grade 22 will be $26.50 per hour and the step 15 rate will be $41.37 per hour.

The Compliance Division is responsible for promoting and ensuring Vermont taxpayer compliance, with a focus on early intervention, education, outreach, and fairness. The team includes auditors, tax examiners, analysts, tax collection agents, and support staff.

This position will primarily support the Department of Taxes. Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information.

Tax Compliance Officer III (Job Requisition #53612) is open to all state employees and external applicants.

Three (3) years or more of experience in collection of debts, adjustment of claims, determination of financial responsibility, handling accounts receivable, negotiating, or investigation of financial background.
OR
Four (4) years of more of experience in tax preparation or related customer service experience.

The State’s total compensation package provides an outstanding set of employee benefits that are worth about 30% of total compensation, including:

• 80% State‑paid medical premium and a dental plan at no cost for employees and their families
• Work/life balance: 11 paid holidays each year and a generous leave plan
• State‑Paid Family and Medical Leave Insurance (FMLI)
• A state defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low‑cost group life insurance
• Incentive‑based wellness program
• Qualified Employer for Public Service Student Loan Forgiveness Program

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.

The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.