Tax Compliance Officer IV

Tax Compliance Officer IV

The Vermont Department of Taxes is seeking a talented individual to support public programs through the accurate and equitable collection of Vermont taxes. This position will be involved with the review of taxpayer records for compliance and providing education to taxpayers.

Key responsibilities of this position include but are not limited to:

• Collect unpaid taxes on behalf of the state via phone, or otherwise
• Arrange formal payment agreements, propose settlements, and when appropriate, waive selected penalties
• Establish personal liability and initiating bank/wage garnishment orders and property liens
• Education and outreach to taxpayers to promote and achieve voluntary compliance

The ideal candidate will:

• Be inquisitive, collaborative, digitally proficient and self-motivated
• Have a desire to learn new skills and software used for tax administration
• Have excellent communication skills, including the ability to communicate challenging topics to individuals with varied backgrounds
• Be a holistic thinker, ability to connect the dots to assist taxpayers in achieving compliance
• Thrives in a busy work environment
• Have a growth mindset, is flexible and adaptable in a changing work environment

This Montpelier based position offers professional development opportunities and a solid career ladder. Vermont State offers affordable and broad medical, leave, and retirement benefits.

The hourly salary rate for this position ranges from $28.05 to $43.80 and State of Vermont benefits are very competitive. The starting salary for this position may be negotiable depending on experience and qualifications. The annual salary for this position ranges from approximately $58,344 to $91,104.

About The Compliance Division

The Compliance Division is responsible for promoting and ensuring Vermont taxpayer compliance, with a focus on early intervention, education, outreach, and fairness. We value service, integrity, and employee growth, as we aim to support Vermont communities effectively and efficiently.

Background Checks

This position will primarily support the Department of Taxes. Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information.

Who May Apply

This position, Tax Compliance Officer IV (Job

Requisition #53613), is open to all State employees and external applicants. If you would like more information about this position, please contact Tanya.

Perry. Resumes will not be accepted via e-mail. You must apply online to be considered.

Minimum Qualifications

Four (4) years or more of professional level experience in collection of debts, adjustment of claims, determination of financial responsibility, handling accounts receivable, negotiating, or investigation of financial background. OR Five (5) years of more of experience in tax preparation or relatable customer service experience.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.

The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.