Project Analyst

Project Analyst

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor‑made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

As the Project Analyst, you will oversee software development activities and ensure products align with the needs and requirements of business stakeholders.

We are seeking an Agile Project Analyst to oversee software development activities and ensure products align with the needs and requirements of business stakeholders. This role bridges the gap between business partners and development teams, emphasizing Agile methodologies to deliver timely, cost‑effective solutions. The Project Analyst will conduct detailed analyses, elicit requirements, manage product backlogs, and drive successful project outcomes through collaboration and proactive management.

This role is remote and full‑time
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• Collaborate with business partners to assess enterprise efficiency and effectiveness, ensuring requirements are met in a timely and cost‑effective manner
• Translate business needs into actionable product requirements for the development team, ensuring alignment with organizational objectives
• Conduct comprehensive analyses to produce quality assurance documentation, testing criteria, prototypes, and mock‑ups, measuring results with precision
• Identify and recommend enterprise‑wide technology or process solutions to enhance operations
• Provide feedback to the IT organization, suggesting improvements in IT services and operations
• Analyze and oversee diverse projects and initiatives of varying sizes and scopes
• Elicit detailed solution requirements through interviews, document analysis, surveys, site visits, business process analysis, and use cases
• Coordinate vendor demos, guide decision‑making processes, and recommend suitable solutions
• Define requirement specifications using clear and concise natural language and standard templates
• Take accountability for initiatives, ensuring business, operational, and IT deliverables are met
• Develop communication plans and interfaces to facilitate seamless project execution
• Define and track project milestones while maintaining an overall integrated delivery plan
• Manage the product backlog, prioritizing requests based on organizational needs and stakeholder requirements
• Create detailed, specific User Stories and time‑appropriate tasks, ensuring clarity for development teams
• Actively participate in Scrum meetings, product sprints, and Agile ceremonies
• Provide input into long‑range planning for enhancements and future business systems implementation
• Research and evaluate industry trends and recommend innovative solutions for database and communication systems
• Respond to and resolve tickets in the KACE System, documenting problems and solutions accurately
• Contribute to the development, implementation, and maintenance of business systems functional architecture, design, and configuration to deliver IT outcomes that meet organizational needs

• Proven experience in Agile project management, business analysis, or a similar role
• Strong understanding of Agile methodologies, including Scrum, Kanban, and User Story development
• Excellent analytical skills with the ability to produce complex documentation and measure results effectively
• Proficiency in stakeholder collaboration, requirement elicitation, and translating business needs into technical solutions
• Familiarity with enterprise software development, testing criteria, and quality assurance processes
• Experience using project management tools and systems, such as Jira, Confluence, or KACE
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Ability to prioritize and manage a dynamic workload effectively
• Strong problem‑solving…