Senior ITSM Problem Analyst; ServiceNow & RCA
Job in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-02-16
Listing for:
Ford Motor Company
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Business Analyst, IT Support, Systems Analyst, IT Consultant
Job Description & How to Apply Below
A leading automotive company located in Vermont is seeking an ITSM Problem Analyst to enhance IT service reliability. The role requires at least 5 years of experience in Incident and Problem Management, alongside strong analytical skills. Key responsibilities include investigating recurring incidents, maintaining problem management dashboards, and engaging in continuous improvement initiatives. Candidates should hold a relevant Bachelor’s degree, with Service Now expertise being essential for success.
Benefits include comprehensive healthcare and tuition assistance.
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Position Requirements
10+ Years
work experience
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