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Junior IT Escalation Manager: Incident Coordination
Job in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-05-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-21
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking a Junior Escalation Manager in Montpelier, Vermont. The role supports structured handling of escalated IT incidents, coordinating resolutions, and ensuring compliance with federal guidelines. Responsibilities include monitoring escalated tickets and documenting escalation cases.
Applicants should have a bachelor's degree in IT or similar fields and 0–3 years of relevant experience, along with strong problem-solving and communication skills. A current secret security clearance is required for candidates.
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