Senior Endpoint Management Engineer. Montpelier LilyLifestyle

Senior Endpoint Management Engineer

Job Location:

Durham, NC

We are looking for a skilled and motivated Senior Endpoint Management Engineer to join our dynamic team. In this critical role, you will support a vast enterprise environment consisting of approximately 20,000 Windows endpoints. Your expertise will help maintain, modernize, and optimize our Microsoft-based infrastructure, focusing on endpoint management, automation, and enhancing the end-user experience.

• Design, implement, and manage enterprise endpoint solutions leveraging Microsoft Intune and Microsoft Endpoint Manager technologies.
• Administer and support a diverse fleet of ~20,000 Windows devices throughout a distributed enterprise environment.
• Lead the lifecycle management of Windows OS, covering deployment, patching, upgrades, and maintaining security compliance.
• Develop, maintain, and streamline advanced Power Shell scripts to enhance automation, reporting, and overall operational efficiency.
• Manage and refine device configuration, compliance policies, and security baselines within our Microsoft ecosystem.
• Monitor and improve endpoint performance and user experience with tools like Nexthink.
• Collaborate with security, networking, and infrastructure teams to ensure alignment with enterprise standards and policies.
• Troubleshoot and resolve complex escalated endpoint and OS-related issues.
• Contribute to strategic initiatives such as Zero Trust, endpoint hardening, and the transformation of the modern workplace.
• Document processes, standards, and architectural decisions for future reference.

• 7+ years of experience in Windows engineering in large enterprise environments.
• Extensive expertise in Microsoft Intune (Endpoint Manager) and modern device management (MDM/MAM).
• Proficient in Windows 10/11 administration, deployment, and troubleshooting.
• Strong Power Shell scripting capabilities focused on automation and scalability.
• Experience managing large device fleets, preferably 10,000+ endpoints.
• Comprehensive understanding of Microsoft 365, Azure AD (Entra ), Group Policy, and hybrid identity environments.
• Familiarity with endpoint monitoring and analytics tools (e.g., Nexthink or similar).
• Solid grasp of security best practices, compliance frameworks, and endpoint hardening.
• Demonstrated ability to operate independently and manage high-impact escalations.

• Experience with Autopilot, Windows Update for Business, and application packaging/deployment.
• Knowledge of co-management environments (Config Mgr/SCCM and Intune).
• Familiarity with virtualization technologies (e.g., AVD, VDI).
• Experience collaborating in globally distributed teams.
• Relevant Microsoft certifications (e.g., Endpoint Administrator, Azure Administrator).

• Excellent problem-solving and analytical skills.
• Able to distill complex technical challenges and communicate effectively with stakeholders.
• Proactive mindset emphasizing automation and continuous improvement.
• Leadership qualities with the ability to mentor junior engineers.

This position is essential in maintaining operational stability and driving modernization efforts. The perfect candidate will blend deep technical expertise with strategic insight, ensuring scalability and innovation across our endpoint domain.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit, and business needs. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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