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Director of Global Services Excellence & CX

Job in Montpelier, Washington County, Vermont, 05604, USA
Listing for: United Cerebral Palsy of Georgia
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Consultant, Change Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

United Cerebral Palsy of Georgia is looking for a Director of Professional Services Excellence in Montpelier, Vermont. This pivotal role will enhance quality and consistency in service delivery, while managing the Services Customer Experience strategy and collaborating with consulting partners.

The ideal candidate will have over 12 years of professional services experience, strong leadership skills, and a proven track record in customer experience management and operational excellence. This role offers a unique opportunity to shape the delivery frameworks and methodologies across all engagements.

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