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IDR Gateway Support Specialist
Job in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-06-26
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Technical Support Analyst to provide customer support for IDR Gateway sign-up and user management activities. You will handle inquiries via phone, email, and web chat, ensuring high-quality service and timely resolutions.
Required qualifications include a high school diploma or GED and a minimum of 3 years in customer service. The role requires U.S. citizenship and the ability to obtain a Public Trust clearance. Compensation starts at $22.28/hr.
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