Manager, New Business

Company Overview

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values:
Do good. Be good. Make good.

Operations Manager, Life New Business.

Position is located in Montpelier, Vermont, or Addison, Texas, with a relocation package offered. We do not offer visa sponsorship.

• Lead, mentor, and manage a cross-functional team across multiple sites to ensure efficient processing of Life New Business.
• Champion a high-performance culture with a focus on leadership development, actively coaching team members with potential to advance into management.
• Collaborate closely with internal teams across the department to streamline operations and enhance the end-to-end customer and agent experience.
• Support and coach team members on building effective, service-oriented relationships with our distribution partners.
• Model strong partner relationship skills and set expectations for professionalism, responsiveness, and trust-building in every external interaction.
• Work with team members to resolve complex partner issues, turning challenges into opportunities to strengthen our partnerships.
• Implement individual and team goals that align with broader departmental and organizational objectives.
• Coach a team of individuals who act as a key point of escalation for high-priority agent and customer inquiries, ensuring swift and accurate resolution.
• Model and uphold NLG values while promoting continuous learning, adaptability, and innovation.
• Responsible for collaboration across distribution and enterprise-wide teams.
• This position is presently onsite/hybrid with the expectation of being in the office four days per week with current campus days being Monday, Tuesday, Wednesday, and Thursday (subject to change with advance notification and manager discretion).

• Bachelor’s degree in a related field.
• 5–10 years of leadership experience in the life and annuity industry preferred; solid understanding of distribution, marketing, and operations required.
• Strong Command Skills (Leadership).
• Proven ability to build and develop high-performing teams and mentor future leaders.
• Demonstrated effectiveness in collaborative, cross-functional environments.
• Strong written and verbal communication skills.
• Ability to successfully pass a background check that may include fingerprinting.

Base Pay Range: $67,500 - $99,000 USD.

Additional compensation may include a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave). The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs.

As set forth in National Life Insurance Company’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.